Refund Policy
Last updated: April 2026
Monthly Subscriptions
TenderRadar subscriptions are billed on a monthly basis. We offer a 7-day refund window for new subscribers. If you are not satisfied within the first 7 days of your paid subscription, contact us for a full refund.
After 7 days, subscription fees are non-refundable. You may cancel at any time to prevent future charges; your plan will remain active until the end of the current billing period.
Eligibility for Refund
- First payment only, within 7 days of activation
- Technical issues that prevented you from using the service
- Duplicate charges due to payment errors
How to Request a Refund
Email support@tenderradar.in with:
- Your registered email address
- Payment reference number (from Razorpay)
- Reason for the refund request
We process refunds within 5–7 business days. Refunds are credited to the original payment method.
Contact
For billing questions: billing@tenderradar.in